Find answers to common questions about data protection, security, and compliance.
Terms of Service
The Terms of Service apply to balsamiq.com, Balsamiq Cloud, Balsamiq for Confluence Cloud and Balsamiq for Jira Cloud, and ux.stackexchange.com users.
End User License Agreement
The End User License Agreement applies to Balsamiq for Desktop, Balsamiq for Confluence Data Center and Balsamiq for Jira Data Center users.
Privacy Policy
The Privacy Policy helps Balsamiq users understand how we collect, use, and share your personal information.
EU Standard Contractual Clauses
Standard EU terms we use to protect personal data when it’s transferred outside the European Union.
Enterprise SLAs
Service-level agreements for uptime and support commitments, applicable to Balsamiq users on an Enterprise plan.
More policies & legal documents
Includes additional privacy, security, and legal information such as SOC 2, GDPR details, EIN, W-9, tax forms, D-U-N-S, NAICS, ECCN, and VPAT.
Built with high privacy and security standards
Certified and compliant with GDPR, SOC 2 Type II, and CCPA standards.
Enterprise customers can choose between secure data residency in the EU or US.
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